There is a great gift in being a confident business owner. It opens doors, creates trust, and builds powerful relationships with fellow business owners and potential clients. But the moment you step over the line and allow your confidence to turn to arrogance, is the same moment you single-handedly destroy your reputation and quite possibly, your business.
If you’ve ever experienced someone that had all the answers, someone that talked over you because they believed they knew better, or someone that treated you as if you were beneath them, run away. They’ve stepped over the line where self-confidence is no longer valued. Their skewed perception of themselves leads them to believe they are someone of great importance, and they will stop at nothing to prove it.
Are you teetering between the land of confidence and the soil of arrogance? Here are some things to keep in mind, should you decide to take the trip to the dark side:
1) You will be treated like the plague.
While you think you know more than everyone else, you actually don’t. You want to, and that’s great, but projecting your insecurities (because that is actually what you’re doing) is never going to serve you. The energy you give off in this state of mind will turn people away. You’ll be treated like you have a wicked disease, and will be left flying solo in the corner of the room.
2) Your colleagues will no longer value you.
The colleagues you hob-nobbed with once upon a time will likely no longer spend time with you. Those that once valued you and your work ethic will change their tune because you did. And once you lose your shine, you lose your following.
3) The phone will stop ringing.
Remember all of those referrals that you used to get? Those will stop. A successful, respectful business owner is a direct reflection of those they associate with. If your disposition is tainted, no one with a stellar reputation wants to taint their own with your ego. Referrals will go elsewhere and your business will dwindle.
The only time arrogance in professionalism will ever serve you is when you recognize how it once crippled you. There is great freedom in this. The most successful business owners are those that are willing to be completely honest with who they are, who they were, and who they strive to be. Someone said once, “There is a thin line between confidence and arrogance…it’s called humility. Confidence smiles, arrogance smirks.”
Keep smiling. It works every time.