Use of social media is growing as fast among business owners as it is among the general population- which translates into “It’s booming.” In fact, a Mediabistro report reveals that 73% of small businesses today are now involved in social media marketing.
There are a number of good reasons why marketing your products or services through social sites like Facebook, Twitter, or Google+ makes good business sense to small businessmen. We will look at three of these reasons just below, but first, let it be said that if you aren’t using social media to bolster your business, your competition is. That competition is fierce, and social media marketing has become so key to success that those who still refuse to “get social” might just as well pack up and “go home.”
- Cost-Effectiveness: The first reason to “get social” with your business ads is that around half of modern shoppers count on social media for help in making a purchase decision. Recommendations on their favorite social sites are frequently taken quite seriously, so you had better be making those recommendations instead of your competition. In the end, the ROI on the money, time, and effort invested is typically high enough to easily justify a full-fledged social media marketing program.
- Customer Acquisition: A majority of the world’s 7 billion people are now members of at least one social media site, and there are 1.7 billion such sites now in existence. There is enormous potential to gain new prospects via social media marketing with relative ease, and this stems both from the sheer numbers involved and the fact that many are far more likely to buy a product advertised at a social site that they use. Additionally, social site friends will often recommend your product to others both on and off the site, creating a fountainhead for word-of-mouth advertisement.
- Customer Interaction: Via social media, businesses can directly engage clients or potential clients in interactions such as Q&A surveys, opinion polls, two-way conversations, and more. While these same sort of activities could potentially take place at a business’ website, prospects are often more willing to take part in them in a more “relaxed social environment.”
Once the great potential of social media marketing is understood, many small business owners increase the time and money spent on this form of advertisement and see beneficial effects. According to a Swiftgate survey, 50% of businesses had recently boosted their time spent on social media sites and had gained new clients as a result. Success will not come apart from offering useful, relevant content to consumers and posting high-quality ads, but locating your material in a high-yield environment (social media sites) is winning half the battle.